CONTACT US
Please choose how you’d like to reach us
Through Online form
Please fill the required fields
and we will get back to you the soonest.
Through a Live Agent
we have hired and qualified a highly trained cadre of consultants to answer your inquiries 24 hours a day, and 7 days a week including holidays through calling the free number of 211
1. We can keep in touch with all SabaFon customers and solve their problems as quickly as possible, and confirm that the problem is completely solved.
2. Inform the customer as soon as his / her problem has been solved.
Through IVR (Interactive Voice Response)
With the IVR services, you can benefit directly and get to know all basic and value added services along with the offers and promotions of the company through listening to the IVR service by calling 211 for free and following the instructions.
Through SMS
Send the service name and its number to 211 and will receive a reply message contains complete information about the service required.
Through Social Media
Contact us through our social media pages
Useful numbers
Useful Numbers
| Service Description | Code | USSD CODES |
| Activate the call waiting service | Activate | *43# |
| To transfer units to another number | To transfer | * 123 * 1234*GSM Number* Units # |
| To subscribe to Ranaty Service | To subscribe | *121*2*1*1# |
| Voice mail | Voice mail | 777 |
| To subscribe in the monthly package for prepaid | To subscribe | *121*4*2# |
| To subscribe in the Riyal package for prepaid | To subscribe | *121*4*1# |
| To subscribe in the 100 MB monthly package | To subscribe | *121*3*1# |
| To subscribe in the 250 MB monthly package | To subscribe | *121*3*2# |
| To subscribe in the 500 monthly package | To subscribe | *121*3*3# |
| To subscribe in the 750 MB monthly package | To subscribe | *121*3*4# |
| To subscribe in the 1 GB monthly package | To subscribe | *121*3*5# |
| To inquire about the free minutes | To inquire | *400*4# |
| To inquire about the free short messages | To inquire | *500*4# |
| Friends and family service for prepaid | Friends and family service | 333 |
| To inquire about internet credit | To inquire | *700*4# |
| Ranaty Service | Ranaty Service | 111 |
| POS support | POS support | 212 |
| Information center | Information | 118 |
| To inquire about the credit and activity and inactivity period | To inquire | *102# |
Where to find us?
Yemen Company for Mobile Telephony – Sabafon
Head Quarter : AL-zubairi street, Next to oil Ministry Sanaa, Zubairi 18550
Tel : +967 711 111 211 / +967 711 111 000
E-mail : webfeedback@sabafon.com.ye
Sabafon Customer Service Center
